University of Portland Bulletin 2012-2013

Help Desk

The help desk is the main point of contact for technology support. Located in Buckley Center in room 018, the help desk is open Monday through Thursday from 8 a.m. to 7:30 p.m., and Friday from 8 a.m. to 5 p.m. The help desk provides tier one support for network accounts, e-mail, UP hardware and software, telephony, web applications, and all other aspects of UP-supported technology. Contact the help desk at (503) 943-7000 or help@up.edu. Help sheets are also available on Pilots UP (pilots.up.edu) under the IS Support tab.