Help Desk

The help desk is the main point of contact for technology support. Located in Franz Hall Computer Lab in room 111, the help desk is open Monday through Friday, from 7:30 a.m. to 5 p.m., except for University holidays and closures. The help desk provides tier one support for network accounts, e-mail, UP hardware and software, telephony, web applications, and all other aspects of UP-supported technology. Contact the help desk at 503-943-7000 or help@up.edu. Visit the new IS Virtual Service Center at https://go.up.edu to request services, ask questions using Help Desk Chat, report issues, and browse our technical knowledge base and help sheets.