University of Portland Bulletin 2017-2018

Technology Help Desk

The Help Desk is the main point of contact for technology support. Located off the Franz Hall Lobby, the help desk is open Monday through Friday, from 7:30 a.m. to 5 p.m., except for University holidays and closures. For emergency assistance outside normal hours of operation please call public safety at 503.943.7161. The Help Desk provides tier one support for network accounts, e-mail, UP hardware and software, printing, telephony, web applications, and all other aspects of UP-supported technology. Contact the Help Desk at 503-943-7000 or Visit the IS Support Site to request services, report issues, and browse the technology knowledge help sheets online.